JaWil Electronic Cigarette offers an overnight counter to counter service to your nearest post office at a flat rate of R55.00. JaWil Electronic cigarette takes no responsibilities for any lost or stolen packages. Returns need a valid reason. The product will be replaced if it is faulty or DOD. Please contact the help desk if a product needs to be returned with your model and reason. Shipping fees of returned parcels will be the responsiblity of the customer.